Policies / FAQ

We understand that unforeseen circumstances may arise, requiring adjustments to scheduled appointments. To maintain the efficiency of our services and accommodate the needs of all clients, we kindly request that any rescheduling or cancellation be communicated at least 24 hours in advance. Failure to provide sufficient notice may result in a charge equal to the price of the full session. We appreciate your understanding and cooperation in helping us maintain the quality and availability of our appointments. 

We are pleased to inform you that our services are in-network with major insurance providers, including Aetna, Cigna, United Healthcare, and Optum. If you are covered by any of these insurance plans, you can access our services with the benefit of reduced out-of-pocket expenses. Please note that insurance verification will be required prior to your first session.

We understand the importance of finding the right fit for your therapeutic needs. To ensure that our services align with your expectations, we offer a complimentary 15-minute introductory call. This brief conversation allows you to discuss your goals, ask any preliminary questions, and get a sense of our approach. We believe this initial interaction is valuable in establishing a positive and comfortable therapeutic relationship.

Payments are required at the time of service. We appreciate your prompt attention to this matter to ensure a smooth and efficient experience during your session. If you anticipate any challenges in meeting this requirement, please contact us in advance to discuss possible arrangements. Thank you for your cooperation.